FAQ

FAQ

1. Are these pendants handmade?
Yes, all our light pendants are handmade using blown glass, making each piece truly unique.

2. Can I customize the colors?
Yes! You can customize the colors by leaving a note during checkout or using the personalization box.

3. What sizes are available?

15 cm Diameter (5.91 inches): Approx. 35 cm height (13.78 inches)
20 cm Diameter (7.87 inches): Approx. 47 cm height (18.50 inches)
25 cm Diameter (9.84 inches): Approx. 59 cm height (23.23 inches)
30 cm Diameter (11.81 inches): Approx. 71 cm height (27.95 inches)
35 cm Diameter (13.78 inches): Approx. 83 cm height (32.68 inches)

4. Do the pendants come with wiring kits?
Yes, they include high-quality wiring for easy and immediate installation.

5. How long does it take to receive my order?
Production takes around 3-5 days, and shipping typically takes 3 to 5 days via DHL or UPS.

6. Do you accept custom orders?
Yes, we do! Share your design, measurements, and preferred colors, and we’ll create a custom piece just for you.

7. How do I clean the glass?
Use a soft, dry cloth to clean your pendant.

8. What if my pendant arrives damaged?
This is rare, but if it happens, contact us immediately with photos, and we’ll arrange a replacement or refund.